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Utility Assistance

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If you have been affected by COVID-19 due to illness or layoff, we are here to help. If you foresee you will have a difficult time making payments, please be proactive and contact a Customer Service Representative at 702-267-5900 to talk through your options. 


If you are seeking rent or utility assistance, HopeLink is providing assistance to Henderson residents. Learn more. 

Nevada 211

  • This is a program of the Nevada Department of Health and Human services providing information and referrals to health, human and social service organizations.
  • It is a free, confidential service available 24 hours a day, 7 days a week. 365 days a year.
  • Dial 2-1-1 or 1-866-535-5654, text 898211, or visit https://www.nevada211.org/utility-services.