News & Info

Late fees and water service interruptions for delinquent balances without a Payment Arrangement in good standing will resume on April 1, 2021. Please be proactive. If you are having difficulty making payments, contact a Customer Service Representative at 702-267-5900 to talk through your options. For a list of additional resources, visit our Utility Assistance page.


Go paperless with electronic billing and reduce the clutter in your mail box.


Text CONSERVE to 85357 to receive a text message reminding you to change your watering clock when the season changes. Message and data rates may apply. Terms and conditions.

The Department of Utility Services is responsible for all facets of water, wastewater, and reclaimed water services for the City of Henderson. The department provides treatment and distribution of drinking water, collection and reclamation of wastewater, laboratory testing services, utility infrastructure planning and management, and customer care and billing services.


Mission

The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community.


Values

  • We ensure the safety of our product and our people.
  • We serve our customers to the best of our ability.
  • We act with honor and integrity.
  • We protect the public health and our environment.
  • We promote teamwork with our customers and peers.