Detention Center FAQ

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Commissary Account

Funds can be placed on an inmate’s account for the purchase of snacks and sundries during lobby hours or at the Smart Deposit kiosk, online or by calling 1-866-394-0490. The Smart Deposit kiosk located in the lobby accepts cash or credit cards and debit cards with the Visa or MasterCard logo.

To access Smart Deposit online go to www.mycarepack.com and follow the directions, or to make a deposit by phone simply call 1-866-394-0490, be prepared to give the following information:

  • Our facility information, Henderson Detention Center, NV
  • Inmate’s first and last name
  • Inmate’s ID number
  • Your billing address and credit card information

Immigration Inmates

For information regarding immigration inmates, please call:

Immigrations and Customs Enforcement
702-388-6253
501 S. Las Vegas Blvd.
Las Vegas, NV 89101


Information

Please call 702-267-JAIL (5245) for information on walk-thru bookings, releases, property, and/or vehicle release.


Court Dates

For information regarding an inmate’s court dates, please call:

  • Henderson Municipal Court: 702-267-3300
  • Henderson Justice Court: 702-455-7951

Lobby Hours

Daily 8:00am - 12:00pm and 1:00pm - 5:00pm.

The lobby is closed from 12:00pm - 1:00pm daily.


Release Times

  • 3:00am
  • 10:00am
  • 9:00pm

Please wait in the parking lot east of the lobby at 18 East Basic. Release times are approximate and usually occur within an hour of the scheduled time.


Prepaid Phone

You may set up a prepaid account thru Securus at 1-800-844-6591 or sign up on the Securus website.

Inmates may also purchase calling cards through their commissary account.


Property / Vehicle Release

Available anytime for Henderson inmates. Outside of lobby hours, please ring the buzzer at the walk up window on the west side of the lobby.

US Marshal, Boulder City, Clark County, and Paiute inmates need to check with those jurisdictions.


On-Site Visitation

Wednesday thru Sunday 8am - 11am and 1pm - 4pm

  • Two (2) onsite visits per week.
  • 20 minutes per visit.
  • Appointments are required. 
  • Please bring valid, government-issued identification.

Additional Notes

Please note that if an inmate is scheduled for a court appearance during any part of the visitation session, they will not be available for a visit until the next visitation session begins.

In order to ensure a safe and secure environment, please be aware that the only personal items you may take beyond the lobby desk are a wallet, keys, and I.D. We are not able to store these items for you.

Children may not be left unsupervised.

Cell phones, purses, backpacks, food and drink are not allowed in the lobby.


Dress Code

Proper attire, including tops and bottoms, must be worn at all times.

  • Shirts and blouses must be able to be tucked in.
  • Spaghetti straps, tank tops, tube tops and sleeveless shirts are NOT permitted.
  • Short shorts and miniskirts are NOT permitted.
  • Underwear must be completely concealed at all times.
  • Swimwear, sleepwear, see-through clothing or revealing clothing is NOT permitted.
  • Profane, sexually explicit, or derogatory language on clothing is NOT permitted.
  • No head coverings allowed except for religious or medical purposes.
  • Sunglasses must be removed.

Failure to follow the directions of staff or to comply with the above requirements could result in the termination of your visit and loss of future visiting privileges.


Frequently Asked Questions

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